The past week’s weather has been challenging for the whole country, but it was particularly so for the CCS caring team.
Getting to and from our customers has been difficult, and at times hazardous for carers who need to get to homes at key times to provide vital care to the elderly and those with special needs. Many of our customers and our carers live in villages in Kent and, of course the local authority was concentrating on gritting the main roads leaving the more rural areas to deal with heavy snow, ice and blizzard conditions.
In situations like this technology can be a real asset as we have a What’s App group set up for all our carers where they can exchange information quickly and this was being used constantly to advise of expected delays, so we could alert families waiting for the carer, or keep others up to date about road conditions and routes to avoid.
I was immensely proud of the team as they persevered to due their duty in some atrocious conditions. They also showed immense good humour and even took time to take some lovely SNOW SHOTS as we can see from the photos in this Blog.
I was also pleased that we were able to offer free help to people in my village of Bearsted and Grove Green and surrounding areas who found it difficult to get out to the shops or cope with slippery and freezing conditions outside their homes. We were able to visit many people and lend a hand at a difficult time. It reminds you that despite our busy and often separated lives we still value and support our local communities.
As I write the arctic conditions continue but hopefully the big thaw is on its way. After the recent exceptional weather conditions my team are ready for anything, but it would be good to get back to our normal routine.