Our approach is based around the idea of working with our clients. We provide the level of care which you think you need rather than according to some pre-set plan.
Often the care needs are first identified by relatives, particularly in the case of older clients, and we always consult everybody concerned when putting together a care plan for your loved one. We also report back regularly on problems and successes to ensure that everyone who needs to know, including social services and medical professionals, is kept in the loop regarding a client’s welfare.
Experience has taught us that every client has a different set of care needs. We also know that care requirements can change over time. We aim to approach every situation on an individual basis because we are aware that what works for one person will not be appropriate for another.
Above all we aim to to treat all clients with the dignity and respect which everyone deserves. We believe that you know your care needs or the needs of a loved one better than anyone and this is always our guide.